Our internet service is provided on a best-effort basis, meaning speeds are not guaranteed and may vary depending on network conditions and your building’s infrastructure. While each plan has a theoretical maximum speed, actual performance may differ due to various factors.

Key Factors Affecting Your Speed
To ensure you are getting the most out of your S-AGENT connection, please consider the following technical aspects:

Internal building wiring: Older copper cables can limit bandwidth significantly compared to modern fiber optics.

LAN ports: Ensure your devices support Gigabit Ethernet (CAT5e or higher is recommended).

Network Traffic: Peak hours in high-density residential areas can occasionally impact latency.

Practical Tips for Better Connectivity
If you notice a drop in performance, we recommend restarting your router once a week. This simple action clears the cache and re-establishes a fresh connection with our servers. Additionally, placing your router in a central, open location away from other electronic devices will minimize signal interference.

We’re happy to help review your address and equipment to provide realistic expectations before you apply. If you have any technical questions, please feel free to contact our support team.

Stay connected with S-AGENT, your reliable partner for high-speed internet in Okinawa!

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